Not professional. I went for an hour of deep tissue massage. The therapist said they too busy in the middle of session and asked me to change it to 30 mints . I said ok but they never gave the money back and took it as tips. First it’s not professionalism and bad customer service. If you are looking for a professional massage I don’t recommend. Also overpriced for the unprofessional massage they gave.
The worst customer service. I have never struggled so much to make an appointment. I called a week in advance for a couples massage and I called to confirm my appointment time. They misunderstood and asked me if I wanted to book an appointment. I tried explaining that I was only confirming, but proceeded to tell me that my booked time was no longer available????? Now they won't pick up my calls and even left my messages on read. I was looking forward to coming back because I used to come here with my sister and we both loved it so much. I think I saw a review saying the owners might have changed recently. Maybe that's why the customer service is so terrible.
We got the couple full body massage deal on Groupon. We immediately got the appointment. We booked a deep tissue massage but then decided to go with Swedish massage. They fulfilled our request. They were super friendly when we got there. Lovely place and great open parking lot underneath. I love that they really apply a lot of pressure They were so kindness to offer water after so this place is amazing! I would love to come back and I would recommend! I have given 1 less star because there was a strong smell of scents they use. They could have used mild essential oils that would have been more pleasant. Some people may like it.
We got the couple full body massage deal on Groupon. We called for an appointment. They were super friendly when we got there. We accidentally booked for one person but they got another person to take both of us. Lovely place and great open parking lot underneath. I love that they really apply a lot of pressure and they focus on certain areas if you wanted them to work on it more. They were so kindness to offer water after so this place is amazing! I would love to come back and I would recommend! FYI tips is cash only!
UPDATE: I guess, the owners of this place have changed. I don’t go there anymore due to some reasons. What a bummer, it used be a nice massage place. I loved this place from my first visit and ever since I’ve been visiting couple times a month. The masseuse is great at helping me with my tense shoulders and back.